:root{--ink:#242d53;--muted:#68718a;--accent:#5c4b9b;--lavender:#e9e5f6;--canvas:#f3f4fa;--saffron:#efc86b;--line:#dce0ed;--display:Bahnschrift,"Segoe UI",sans-serif}
*{box-sizing:border-box}body{margin:0;background:var(--canvas);color:var(--ink);font:15px/1.55 "Segoe UI",Arial,sans-serif}button,input,select,textarea{font:inherit}button{cursor:pointer;border:1px solid var(--line);border-radius:8px;padding:10px 15px;background:#fff;color:var(--ink);line-height:1.4}button:hover{background:#f1eef9;border-color:#9f94c6}button:disabled{opacity:.5;cursor:wait}button:focus-visible,a:focus-visible,input:focus-visible,select:focus-visible,textarea:focus-visible,summary:focus-visible{outline:3px solid var(--saffron);outline-offset:3px}[hidden]{display:none!important}.primary{background:var(--accent);color:#fff;border-color:var(--accent);font-weight:600}.primary:hover{background:#493883;color:#fff}.secondary{background:white}.text-button{padding:6px 0;background:none;border-color:transparent;color:var(--accent);font-size:13px}.text-button:hover{background:none;border-color:transparent;text-decoration:underline}.app-header{height:72px;background:var(--ink);color:#fff;display:flex;align-items:center;justify-content:space-between;padding:0 max(30px,calc((100vw - 1500px)/2));gap:24px}.brand{display:flex;align-items:center;gap:13px;text-decoration:none;color:inherit}.brand strong{font:600 23px var(--display)}.mark{position:relative;display:grid;place-items:center;font:600 20px var(--display);width:40px;height:40px;background:#444d76;border-radius:10px}.mark span{position:absolute;width:9px;height:9px;background:var(--saffron);border-radius:50%;right:-3px;top:-3px}.brand-divider{height:22px;width:1px;background:#5b6486;margin:0 4px}.brand-caption,.header-caption{font-size:13px;color:#d6d9e9}.header-caption{color:#bfc5dc}main{max-width:1560px;margin:auto;padding:32px 30px 0}.page-heading{display:flex;align-items:center;justify-content:space-between;gap:25px;margin-bottom:25px}h1,h2,h3,p{margin-top:0}h1{font:600 36px/1.15 var(--display);letter-spacing:-.8px;margin-bottom:9px}.page-heading p{color:var(--muted);margin-bottom:0;font-size:14px}.heading-actions{display:flex;align-items:center;gap:9px;flex-wrap:wrap}.more-actions{position:relative}.more-actions>summary{list-style:none;border:1px solid var(--line);border-radius:8px;padding:10px 15px;background:#fff;cursor:pointer;font-size:14px}.more-actions>summary::-webkit-details-marker{display:none}.more-actions>summary span{margin-left:10px}.action-menu{position:absolute;z-index:20;right:0;top:50px;width:270px;padding:10px;background:#fff;border:1px solid var(--line);border-radius:12px;box-shadow:0 10px 30px #242d531a}.action-menu button{display:block;width:100%;text-align:left;border:0;padding:10px}.action-menu p{font-size:11px;margin:8px;color:var(--muted)}
.toolbar{display:flex;gap:20px;align-items:center;flex-wrap:wrap;margin-bottom:22px}.presets{display:flex;border:1px solid #d7d2e6;padding:3px;border-radius:9px;background:#ebe8f2;gap:3px}.presets button{border:0;background:none;font-size:13px;padding:8px 14px;color:#535a76}.presets button[aria-pressed=true]{background:white;box-shadow:0 1px 4px #242d5312;color:var(--ink);font-weight:600}.dates{display:flex;align-items:center;gap:9px}.dates label{display:flex;align-items:center;gap:7px;font-size:12px;color:var(--muted)}.dates input{padding:7px 9px;font-size:13px}.dates button{font-size:13px;padding:8px 13px}.date-separator{color:#9a9fb2}.period-label{margin-left:auto;font-size:12px;color:var(--muted)}input,select,textarea{border:1px solid var(--line);border-radius:7px;padding:9px 10px;background:#fff;color:var(--ink);min-width:0;max-width:100%}.stats{display:grid;grid-template-columns:1.25fr 1fr 1fr;border-radius:14px;overflow:hidden;background:#fff;border:1px solid var(--line);margin-bottom:26px}.stat{padding:20px 26px;display:flex;align-items:center;gap:20px;border-right:1px solid var(--line)}.stat:last-child{border:0}.stat strong{font:600 42px/1 var(--display);letter-spacing:-1px;min-width:45px}.stat span{font-size:14px;font-weight:600;display:block}.stat small{display:block;font-size:12px;color:var(--muted);font-weight:400;margin-top:4px}.stat.accent{background:var(--lavender);border-color:#d6cfee;position:relative}.stat.accent:before{content:'';width:5px;height:36px;border-radius:3px;background:var(--accent);position:absolute;left:0}.stat.accent strong{color:var(--accent)}.workspace-layout{display:grid;grid-template-columns:230px minmax(0,1fr);gap:28px;align-items:start}.sidebar{display:grid;gap:25px;position:sticky;top:18px}.side-title{display:flex;align-items:center;justify-content:space-between}.side-title h2{font:600 18px var(--display);margin:0}.side-title>span{font-size:12px;color:var(--muted)}.side-hint{font-size:11px;color:var(--muted);margin:6px 0 13px}.team-button{display:flex;align-items:center;gap:10px;text-align:left;padding:10px 9px;border:1px solid transparent;border-radius:9px;background:transparent;width:100%;margin-bottom:4px}.team-button:hover{background:#eae7f5;border-color:transparent}.team-button[aria-pressed=true]{background:#e5dff3;border-color:#d4cae9}.avatar{width:34px;height:34px;flex-shrink:0;border-radius:10px;display:grid;place-items:center;background:#e1e5f1;color:#4c577e;font:500 12px var(--display)}.team-button[aria-pressed=true] .avatar{background:var(--accent);color:#fff}.team-name{display:block;font-size:14px;font-weight:600;line-height:1.35;overflow-wrap:anywhere}.team-count{display:block;font-size:11px;font-weight:400;color:var(--muted);margin-top:3px}.service-panel{border-top:1px solid #d4d8e6;padding-top:18px;color:var(--muted);font-size:11px;line-height:1.6}.service-panel h2{font:600 13px "Segoe UI",sans-serif;color:var(--ink);margin:0 0 10px}.service-panel details{margin-top:12px}.service-panel summary{font-size:11px;color:#535e7b;cursor:pointer}.service-panel p{margin:8px 0}.service-panel .text-button{font-size:11px}.coverage-counts{display:grid;grid-template-columns:1fr auto;gap:3px 10px;margin:0 0 12px}.coverage-counts dt,.coverage-counts dd{margin:0}.coverage-counts dd{color:var(--ink);font-variant-numeric:tabular-nums;font-weight:600}.coverage.warning{color:#86541b;background:#fff3d6;padding:8px;border-radius:6px}.coverage:not(.warning){font-size:10px}.workspace{min-width:0}.section-title{display:flex;align-items:center;justify-content:space-between;gap:16px;margin:0 0 13px}.section-title h2{font:600 22px var(--display);margin:0}.section-title p{font-size:12px;color:var(--muted);margin:5px 0 0}.scope-tabs{display:flex;gap:22px;border-bottom:1px solid var(--line);margin-bottom:15px}.scope-tabs button{border:0;border-bottom:3px solid transparent;border-radius:0;background:none;padding:10px 0;font-size:13px;color:var(--muted)}.scope-tabs button[aria-pressed=true]{border-color:var(--accent);color:var(--accent);font-weight:600}.scope-tabs button span{font-size:11px;display:inline-block;padding:1px 6px;border-radius:4px;background:#e5e7ef;margin-left:4px}.scope-tabs button[aria-pressed=true] span{background:#e4dcf5}.filters{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:11px 12px;margin-bottom:20px}.filters label{display:flex;flex-direction:column;gap:5px;min-width:0;color:var(--muted);font-size:11px}.filters select,.filters input{width:100%;font-size:12px;height:37px}.filters .search-field{grid-column:span 3}.filters #reset-filters{align-self:end;justify-self:end;height:37px;font-size:11px}.filters label:has(#review){grid-column:span 2}
.case-card{position:relative;background:#fff;border:1px solid var(--line);border-radius:12px;margin-bottom:12px;overflow:hidden}.case-card.priority{border-color:#c6b5e2}.case-main{display:grid;grid-template-columns:minmax(190px,.8fr) minmax(0,1.55fr) 130px;gap:22px;padding:24px}.case-person{min-width:0}.person-role{font-size:10px;color:var(--muted);margin-bottom:6px}.manager-name{font:600 25px/1.18 var(--display);letter-spacing:-.45px;margin:0 0 12px;overflow-wrap:anywhere}.case-ref{font-size:12px;color:#66728c}.case-summary{min-width:0}.reason-label{font-size:10px;color:var(--muted);margin-bottom:4px}.reason{font-size:15px;font-weight:600;line-height:1.4;margin:0 0 10px}.explanation{font-size:13px;line-height:1.65;color:#5b6480;margin:10px 0 0;max-width:74ch}.badges{display:flex;flex-wrap:wrap;gap:6px}.badge{display:inline-flex;font-size:11px;border-radius:5px;padding:4px 8px;background:#eff0f6;color:#5c6580;font-weight:500}.badge.mismatch{background:#efe7f9;color:#6b438d}.badge.mismatch:before{content:'!';font-weight:700;margin-right:6px}.badge.clarify{background:#fff0c8;color:#805b18}.badge.confirmed{background:#e5f0f1;color:#2c6269}.card-right{display:flex;flex-direction:column;align-items:stretch;gap:12px;justify-content:center}.review-label{font-size:11px;color:var(--muted);text-align:center}.review-label.done{color:#2c6269}.card-right button{font-size:13px;font-weight:600;color:var(--accent);background:#f5f2fb;border-color:#dfd7ed}.card-right button:hover{background:#eae2f8}.case-service{display:flex;gap:16px;flex-wrap:wrap;padding:8px 24px;border-top:1px solid #edf0f6;background:#fafbfe;color:#7a8299;font-size:10px}.case-service .incomplete{color:#896522}.empty{padding:42px 25px;text-align:center;border:1px dashed #c8cede;border-radius:12px;color:var(--muted)}.empty button{margin-top:13px}.run-status{padding:10px 15px;background:#e9e5f6;border-radius:8px;font-size:13px;margin:0 0 18px}#message:not(:empty){background:#fff0cc;border-radius:8px;padding:12px 16px;margin-bottom:18px;font-size:13px}footer{display:flex;justify-content:space-between;gap:15px;color:#848ca2;font-size:11px;padding:24px 0;border-top:1px solid var(--line);margin-top:28px}
dialog{border:0;border-radius:16px;padding:0;width:min(1060px,95vw);max-height:92vh;color:var(--ink);box-shadow:0 24px 100px #242d5340}dialog::backdrop{background:#242d5380}.dialog-head{display:flex;justify-content:space-between;gap:18px;background:#efebf8;padding:25px 30px;border-bottom:1px solid #ded7ed}.detail-manager-label{font-size:11px;color:var(--muted);margin:0 0 7px}#detail-title{font:600 30px/1.2 var(--display);margin:0 0 8px;letter-spacing:-.5px}#detail-type{font-size:12px;color:var(--muted);margin:0}#detail-body{padding:0 30px 28px}.dialog-head>button{align-self:start;font-size:12px}.detail-link{display:inline-block;color:var(--accent);font-size:12px;margin:18px 0}.detail-grid{display:grid;grid-template-columns:minmax(0,1.25fr) minmax(0,.85fr);gap:30px}.detail-grid h3{font:600 18px var(--display);margin:20px 0 12px}.detail-grid p{font-size:14px}.quote{background:#f4f2fa;border-left:3px solid #a697cf;padding:14px 18px;margin:10px 0 20px;white-space:pre-wrap;overflow-wrap:anywhere;font-size:15px;line-height:1.65}.quote small{display:block;font-size:10px;color:var(--muted);margin-top:10px}.fact-label{font-size:12px;font-weight:600;color:var(--accent)}.review-form{background:#f2eef9;border:1px solid #dfd7ee;border-radius:12px;padding:20px;position:sticky;top:15px}.review-form h3{margin-top:0}.review-form label{display:flex;flex-direction:column;gap:6px;font-size:12px;color:var(--muted);margin-bottom:13px}.review-form textarea{width:100%;min-height:115px;resize:vertical;font-size:14px}.review-form select{font-size:13px}.review-form button{width:100%}.save-message{font-size:11px;color:var(--muted);margin-top:9px}.detail-service{border-top:1px solid var(--line);margin-top:20px;padding-top:14px;font-size:11px;color:var(--muted)}.detail-service summary{font-size:12px;color:#586482;cursor:pointer}.limitations{padding-left:17px;font-size:11px}.limitations li{margin:7px 0}.history{font-size:11px;padding:9px 0;border-top:1px solid var(--line);color:var(--muted)}.transcript{white-space:pre-wrap;overflow-wrap:anywhere;font:13px/1.65 "Segoe UI",sans-serif;max-height:400px;overflow:auto;padding:18px;background:#f4f5fa}.transcripts{margin-top:25px;border-top:1px solid var(--line);padding-top:17px}.transcripts>summary{font-size:14px;font-weight:600;cursor:pointer}.transcripts details{padding:10px 0;font-size:12px}.meta{font-size:11px!important;color:var(--muted);overflow-wrap:anywhere}.detail-service .meta{font-size:10px!important}summary{cursor:pointer}
@media(min-width:1700px){.case-main{grid-template-columns:minmax(220px,.8fr) minmax(0,1.55fr) 140px}.manager-name{font-size:27px}}
@media(max-width:1200px){.workspace-layout{grid-template-columns:200px minmax(0,1fr);gap:22px}.case-main{grid-template-columns:minmax(150px,.7fr) minmax(0,1.3fr);gap:18px}.card-right{grid-column:1/-1;flex-direction:row;align-items:center;justify-content:flex-end}.card-right button{min-width:120px}.manager-name{font-size:24px}.stat{padding:19px;gap:12px}.stat strong{font-size:36px}.stat span{font-size:13px}}
@media(max-width:900px){.app-header{padding:0 22px}.brand-caption,.brand-divider{display:none}main{padding:24px 22px 0}.workspace-layout{grid-template-columns:minmax(0,1fr)}.sidebar{position:static;grid-row:2;grid-template-columns:1fr 1fr;align-items:start}.service-panel{border:1px solid var(--line);padding:17px;border-radius:10px}.team-panel{padding:17px;border:1px solid var(--line);border-radius:10px}.page-heading{align-items:flex-start}h1{font-size:32px}.page-heading p{max-width:36ch}.stats{margin-bottom:22px}.stat{gap:12px;align-items:start;flex-direction:column}.stat strong{font-size:33px}.period-label{display:none}.detail-grid{grid-template-columns:minmax(0,1fr)}.review-form{position:static}.card-right{grid-column:auto;flex-direction:column}.case-main{grid-template-columns:minmax(150px,.8fr) minmax(0,1.4fr) 120px}.manager-name{font-size:24px}}
@media(max-width:650px){.app-header{height:60px;padding:0 16px}.brand strong{font-size:20px}.mark{width:33px;height:33px;font-size:17px}.header-caption{font-size:11px}main{padding:23px 16px 0}.page-heading{display:block;margin-bottom:18px}h1{font-size:31px}.page-heading p{font-size:13px}.heading-actions{margin-top:18px}.heading-actions>.primary{flex:1}.toolbar{gap:12px}.dates{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr) auto;width:100%;gap:7px}.dates label{flex-direction:column;align-items:stretch;gap:4px;min-width:0}.date-separator{display:none}.dates input{width:100%;min-width:0;font-size:12px}.dates button{align-self:end;font-size:12px;padding:8px 10px}.stats{grid-template-columns:1.2fr 1fr 1fr;border-radius:11px}.stat{padding:15px 11px;gap:9px}.stat strong{font-size:30px}.stat span{font-size:11px;line-height:1.45}.stat small{font-size:10px;line-height:1.4}.section-title h2{font-size:21px}.section-title .text-button{font-size:11px;white-space:nowrap}.section-title p{font-size:11px}.scope-tabs{gap:15px;justify-content:space-between}.scope-tabs button{font-size:12px;white-space:nowrap}.scope-tabs button span{font-size:10px;padding:1px 4px}.filters{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.filters .search-field{grid-column:1/-1}.filters label:has(#review){grid-column:auto}.filters #reset-filters{grid-column:1/-1;height:25px}.case-main{display:block;padding:20px}.case-person{margin-bottom:20px}.manager-name{font-size:28px;max-width:none;margin-bottom:8px}.case-ref{font-size:12px}.person-role{font-size:10px}.case-summary{margin-bottom:18px}.reason{font-size:15px}.card-right{flex-direction:row;justify-content:space-between;align-items:center;gap:10px}.card-right button{min-width:120px}.case-service{padding:8px 20px;gap:6px 14px;font-size:10px}.sidebar{grid-template-columns:minmax(0,1fr);gap:18px}.team-panel{display:none}.service-panel{font-size:11px}.dialog-head{padding:20px;gap:12px}#detail-body{padding:0 20px 20px}#detail-title{font-size:27px}.dialog-head>button{padding:7px 10px;font-size:11px}.quote{padding:12px 15px}.review-form{padding:16px}.detail-grid{gap:8px}footer{font-size:10px;flex-direction:column;gap:5px}.action-menu{width:245px}}
@media(prefers-reduced-motion:no-preference){button{transition:background-color .12s,border-color .12s}.case-card{transition:border-color .12s}.case-card:hover{border-color:#b8acd5}}


/* Compact controls keep the first case in view on laptop screens. */
@media(min-width:901px){.app-header{height:60px}main{padding-top:24px}.page-heading{margin-bottom:18px}h1{font-size:33px}.toolbar{margin-bottom:18px}.stat{padding-top:16px;padding-bottom:16px}.stats{margin-bottom:20px}}
.filters{margin-bottom:10px}.extra-filters{margin-bottom:17px}.extra-filters>summary{color:var(--muted);font-size:11px;padding:2px 0}.extra-filters>summary span{color:var(--accent);font-weight:600}.extra-filters[open]>summary{margin-bottom:10px}.filters.advanced{grid-template-columns:repeat(3,minmax(0,1fr)) auto}.filters.advanced label:has(#review){grid-column:auto}
@media(max-width:650px){.filters>label:has(#owner){grid-column:1/-1}.filters.advanced{grid-template-columns:repeat(2,minmax(0,1fr))}.filters.advanced label:has(#review){grid-column:1/-1}}

/* Compact report layout: no duplicate desktop manager filter. */
.report-controls{display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:20px;margin-bottom:18px}.report-controls h1{font-size:28px;margin:0;white-space:nowrap}.report-controls .toolbar{margin:0;gap:12px;justify-content:center;flex-wrap:nowrap}.report-controls .heading-actions{flex-wrap:nowrap;margin:0}.report-controls .presets button{padding:8px 10px;white-space:nowrap}.report-controls .dates{gap:7px}.report-controls .dates input{width:124px}.report-controls .primary{white-space:nowrap}.service-panel .period-label{display:block;font-size:11px;margin:0 0 8px}.mobile-owner{display:none}.scope-tabs{margin-bottom:8px}.extra-filters{margin-bottom:12px}.extra-filters>summary{padding:3px 0}.filters.advanced{grid-template-columns:repeat(3,minmax(0,1fr)) auto}.filters.advanced .search-field{grid-column:1/-1}.case-main{grid-template-columns:215px minmax(0,1fr) 120px;gap:20px;padding:18px 22px}.manager-name,.case-ref{font:600 20px/1.3 var(--display);letter-spacing:-.2px;color:var(--ink);margin:0}.manager-name{margin-bottom:5px}.reason{margin-bottom:7px}.explanation{margin-top:7px}.case-service{padding:6px 22px}.card-right{gap:8px}.dialog-head{padding:20px 30px}#detail-title,#detail-type{font:600 22px/1.3 var(--display);letter-spacing:-.2px;color:var(--ink);margin:0 0 4px}#detail-date{font-size:11px;color:var(--muted);margin:8px 0 0}
@media(max-width:1200px){.report-controls{grid-template-columns:1fr auto;gap:12px}.report-controls .toolbar{grid-row:2;grid-column:1/-1;justify-content:flex-start}.report-controls .heading-actions{grid-column:2;grid-row:1}.case-main{grid-template-columns:180px minmax(0,1fr) 110px;gap:16px}.card-right{grid-column:auto;flex-direction:column;justify-content:center;align-items:stretch}.card-right button{min-width:0}}
@media(min-width:651px) and (max-width:900px){.workspace-layout{grid-template-columns:180px minmax(0,1fr);gap:18px}.sidebar{grid-row:auto;grid-template-columns:1fr;padding:0}.team-panel{padding:0;border:0}.service-panel{padding:14px 0;border:0;border-top:1px solid var(--line);border-radius:0}.case-main{grid-template-columns:minmax(0,1fr) 110px;gap:14px}.case-person{grid-column:1/-1;display:flex;gap:14px;flex-wrap:wrap}.manager-name{margin:0}.case-summary{grid-column:1}.card-right{grid-column:2}}
@media(max-width:650px){.report-controls{grid-template-columns:1fr;gap:13px}.report-controls h1{font-size:28px}.report-controls .heading-actions{grid-column:1;grid-row:2}.report-controls .toolbar{grid-column:1;grid-row:3;flex-wrap:wrap}.report-controls .dates input{width:100%}.report-controls .dates{gap:7px}.mobile-owner{display:flex;flex-direction:column;font-size:11px;color:var(--muted);gap:4px;margin-bottom:8px}.mobile-owner select{font-size:12px;width:100%}.filters.advanced{grid-template-columns:repeat(2,minmax(0,1fr))}.case-main{display:block;padding:17px}.manager-name,.case-ref{font-size:20px}.case-person{margin-bottom:14px}.case-summary{margin-bottom:13px}.card-right{flex-direction:row;justify-content:space-between;align-items:center}.card-right button{min-width:110px}.case-service{padding:6px 17px}.dialog-head{padding:18px}#detail-title,#detail-type{font-size:20px}.stat small{display:none}}

a.case-ref{display:inline-block;color:var(--accent);text-decoration:underline;text-decoration-color:#b9afd4;text-underline-offset:3px;text-decoration-thickness:1px}a.case-ref:hover{color:#493883;text-decoration-color:currentColor}

.connection-panel{background:#fff;border:1px solid #ddd9ea;border-radius:16px;padding:18px;margin-bottom:24px}.connection-panel summary{cursor:pointer;font-weight:650}.connection-panel summary span{font-weight:400;margin-left:12px}.connection-actions{display:flex;gap:10px;flex-wrap:wrap}.connection-panel input{max-width:100%;width:400px;display:block;padding:10px;margin:8px 0}.connection-panel p{max-width:900px}

.document{max-width:860px;margin:32px auto;padding:24px;line-height:1.65}.document h1{font-size:30px}.document h2{font-size:22px;margin-top:32px}.document p{overflow-wrap:anywhere}.document nav{border-top:1px solid #ddd;padding-top:20px;margin-top:32px}footer a{color:inherit} @media(max-width:600px){.document{margin:12px;padding:16px}.document h1{font-size:25px}}